Privacy policy

The data controller is SIA "Hanzas nami" (registration no. 40003608548, registered office J. Asara iela 12 k-1-2, Riga, LV-1009), developer of Āgenskalna Lietus Dārzs.

For any question about how we process your personal data, please write to [email protected]. We respond to every request within one month.

The data you provide in the enquiry form, the technical data the website needs in order to function and, with your consent, data on how you use the website.

• Enquiry form: your name, email address, phone number (if provided), the home you selected, your message, and whether you agree to receive project news. With the enquiry we also store the time it was submitted, your IP address, your browser and the country indicated by your IP address, so that we can identify abusive submissions.
• Technical data: your IP address and browser information in the server logs. These are generated automatically and are used for security purposes.
• Website usage (only with your consent): pages viewed, how you arrived at the site, your device and browser, approximate location, and actions on the site such as sending an enquiry, tapping a phone number or opening a home's plans. We do not send the content of your enquiry (name, email, phone number, message) to these tools.
• Cookie choice: your consent or refusal is stored in your own browser, not by us.

• To respond to your enquiry and prepare a transaction: steps taken at your request prior to entering into a contract (GDPR Article 6(1)(b)).
• To send project news: only with your consent, which you may withdraw at any time (Article 6(1)(a)).
• To understand how the website is used and to measure our advertising: only with the consent you give in the cookie banner, which you may withdraw at any time (Article 6(1)(a)).
• To keep the website secure and prevent misuse: our legitimate interests (Article 6(1)(f)).

We do not sell your data. It is shared with analytics and marketing tools only if you consent to this in the cookie banner.

• Your enquiry is delivered to our sales inbox. We also keep a copy on the website's server in the EU, so that an enquiry is not lost if the email is not delivered.
• Email delivery is provided by Resend (Resend, Inc., USA), acting as our processor. Any transfer of data outside the EU is based on the Standard Contractual Clauses approved by the European Commission.
• The website's server is provided by our hosting provider in the EU. Pages, images and video are delivered by Cloudflare (Cloudflare, Inc., USA), acting as our processor. Cloudflare also processes your IP address, and any transfer outside the EU is based on Standard Contractual Clauses.
• If you consent to analytics: Google Analytics (Google Ireland Limited; data may also be transferred to Google LLC, USA). Transfers to the USA are based on the EU-US Data Privacy Framework.
• If you consent to marketing: the Meta Pixel (Meta Platforms Ireland Limited; data may also be transferred to Meta Platforms, Inc., USA). Meta may link this data to your Facebook or Instagram account under its own privacy policy. Transfers to the USA are based on the Data Privacy Framework.
• The map on the Location page loads its map tiles from OpenFreeMap, which can see your IP address but receives none of your enquiry data.
• We may disclose data to public authorities where required by law.

• Correspondence about your enquiry is kept while we handle your question, and for up to two years after our last contact if no transaction follows.
• If we enter into a contract, we keep the data for as long as accounting and archiving legislation requires.
• Marketing consent is kept until you withdraw it.

The website uses analytics and marketing cookies only if you consent to them in the cookie banner. Until then, the Google and Meta scripts are not loaded at all. You can change your choice at any time using the "Cookie settings" link at the bottom of every page; if you withdraw consent, we delete the cookies set by those tools.

Your cookie choice itself is stored in your own browser (in its local storage).

• Necessary: these keep the website working and remember your cookie choice. The website cannot function without them, so they cannot be switched off.
• Analytics: Google Analytics (cookies _ga and _ga_J8N4PPQ355, stored for up to 2 years). Shows which pages are read and counts enquiries, phone taps and opened plans. Off by default.
• Marketing: the Meta Pixel (cookie _fbp, stored for 3 months). Measures whether our Facebook and Instagram ads bring visitors to the site and on to an enquiry. Off by default.

You may exercise any of these rights at any time by writing to [email protected].

• Access your data and obtain a copy of it.
• Have inaccurate data corrected.
• Request the erasure of your data or the restriction of its processing.
• Object to processing based on legitimate interests.
• Withdraw your consent. This does not affect the lawfulness of processing carried out before the withdrawal.
• Receive your data in a portable format.
• Lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija, Elijas iela 17, Riga, LV-1050; [email protected]) if you believe we are processing your data unlawfully.

If we make material changes to how we process data, for example by adding new analytics or marketing tools, we will update this page and ask for your cookie consent again.